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Please follow the steps below to manually attach your log and trace files to your response.
- Open your NinjaTrader folder under My Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments with your reply.
- Once completed, you can delete these compressed folders.
If you find your files are too big to send through email, please upload them in Dropbox or any other cloud storage and send us the link in a reply.