How do I provide you with Log and Trace zip files you requested?

Please don't post any personal or confidential info (like machine id, payment details etc) here, rather submit a ticket related to those queries from above menu.

ninjatrader affiliate NinjaTrader affiliate tracking pixel

Rize Capital Ltd is an independent NinjaTrader vendor and affiliate. We may earn a commission if you register through our NinjaTrader referral link. Trading carries risk. Always trade responsibly.

  • Pinned Topic
Solved
Admin

Please follow the steps below to manually attach your log and trace files to your response.
  • Open your NinjaTrader folder under My Documents.
  • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
  • Send the 2 compressed folders as attachments with your reply.
  • Once completed, you can delete these compressed folders.

If you find your files are too big to send through email, please upload them in Dropbox or any other cloud storage and send us the link in a reply.

0 Votes


0 Comments

Login or Sign up to post a comment

ninjatrader affiliate NinjaTrader affiliate tracking pixel

Rize Capital Ltd is an independent NinjaTrader vendor and affiliate. We may earn a commission if you register through our NinjaTrader referral link. Trading carries risk. Always trade responsibly.