Rize Capital - FAQs

How can I get free NinjaTrader / Kinetick data?

How to install indicator / Strategy software?

I have an idea for an indicator / strategy, what should I do?

What if I have technical problem after I purchased or subscribed any product / service here?

What if I still have some questions or problem?

What if I want to make a complaint?

What is trading indicators and strategy software in this website?

Where can I find NinjaTrader 8 machine ID?

Can I use your indicators or strategies in multiple computers?

Do I get all Free Indicators with "Free Account" membership?

Do I get All future updates for free when I have paid membership?

Do I get All future updates when I have "Free Account" membership?

Do I pay anything for Rize Capital's Free Account?

How do I unsubscribe/cancel my subscription?

How will I get my discount or offer code?

I cancelled my paid membership and still I was charged. What should I do?

I forgot my login password, what should I do?

I have subscribed to one of your products using my PayPal account's email address, is it my username or email to login to my membership account?

Can I get refund of my Payment?

Do I need to download any app to attend the training?

How long will I have access to the recorded sessions, after I finish my training?

How will I know what day and time my training session will be?

I am an expert in programming, do I still fit in this training course?

I couldn't attend a Live Session, watched recorded session later; but how can I get a question answered?

I have feedback or complaint about your training, how can I contact you?

I have registered for 'Beginner Level' or 'Advanced Level', do I get discount if I want to upgrade to higher level of this training course?

I have registered for training, but I don't want to start training now; rather I want to defer it. What should I do?

I have registered, but when will I receive details for my training session?